Improving your docs

Use analytics data to make your documentation better

Improve your docs based on quantitative and qualitative data from your analytics dashboard.

Cross-analytics insights

Combine information from multiple analytics sources to get a holistic view of your documentation.

Correlate traffic and satisfaction

• High traffic and low feedback scores: Popular pages with a poor user experience. Prioritize improving these pages.
• Low traffic and high feedback scores: Documentation that is working well, but might not be discoverable. Consider promoting these pages.
• High traffic and high feedback scores: Your documentation’s greatest hits. Review these pages for ideas to improve the rest of your content.

Match search intent with content performance

• High search volume and low page views: Discoverability problems. Consider moving these pages or reviewing their frontmatter.
• Popular search terms and low-confidence results: Content gap opportunity. Consider adding more content or new content on these topics.
• Top searches and negative feedback on matching pages: User experience issues. Review the pages to see if they solve the user need that is being searched for.

Put insights into action

Use these cross-analytics patterns to prioritize your documentation improvements:

• Fix high-impact problems first: Popular pages with poor feedback scores affect the most users.
• Fill verified content gaps: Low-confidence searches with high volume indicate unmet user needs.
• Respond to user feedback: Contextual and code snippet feedback can identify specific areas for improvement.
• Align search and content: Ensure your most-searched topics have comprehensive, well-organized pages.
• Monitor rising search trends with no existing popular pages: New content opportunities.